Frequently Asked Questions
Everything you need to know about your Cut Loose Merch order
How long will it take to receive my order?
Most orders are processed within 2-3 business days. Shipping times vary by location, but domestic delivery typically takes 5-7 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a favorite shirt you already own and comparing it to our charts for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.
How should I care for my apparel?
To preserve the quality of the print and fabric, we recommend machine washing cold, inside out, and tumble drying on low heat or air drying.